Privacy & Data
Governance Framework
As a specialized data lab operating in the Vietnam market, Mekong Core Labs treats information security as a functional requirement of our research, not an afterthought. This policy outlines our rigorous standards for processing, protection, and transparency.
Data Acquisition & Inputs
Mekong Core Labs serves as a high-precision analytics environment. We collect personal data only when it is essential for the functionality of our consulting services or website interaction. This includes:
Names, business emails, and phone numbers provided through our contact forms or during project initiation.
IP addresses, browser types, and session duration used specifically for laboratory-grade security monitoring.
Functional Use of Analytics
We do not trade, sell, or monetize individual identity. Our data labs use information solely to:
- Deliver strategic insights tailored to the Vietnam market landscape.
- Improve the speed and accuracy of our processing methodologies.
- Provide direct responses to technical inquiries regarding our research capabilities.
Storage & Retention Hygiene
"Data should exist no longer than its utility dictates."
We apply a strict "Purge-by-Default" logic. Client identification data is decoupled from research findings upon project completion. For general inquiries, data is deleted after 24 months of inactivity unless a legal requirement dictates otherwise.
Your Administrative Control
Right to Access
Request a full export of the personal data we hold about your business or person.
Right to Rectify
Correct any inaccurate or incomplete records in our active analytics pipelines.
Right to Erasure
Invoke the "Right to be Forgotten" to have your identifying data scrubbed from our systems.
Third-Party Neutrality
Mekong Core Labs does not use generic advertising pixels or tracking scripts that leak user behavior to social media giants. We use a localized stack of performance analytics tools hosted within secure, high-compliance environments. Information is only shared with authorized vendors strictly for technical maintenance, subject to confidentiality agreements.
Privacy Inquiries
If you have specific concerns about how your dataset is handled within our laboratory, contact our Data Protection Officer directly.
Operating Hours: Mon-Fri: 09:00-18:00
Registered Entity: Mekong Core Labs, Digital Analytics Division